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We help you to create

Blending customer lifecycle management strategy with CRM & Marketing technology to maintain meaningful connections with your customers. 

Meaningful Connections

About

As the experts in CRM & Martech we identify your business goals and utilize the technology to create personalized, omni-channel strategies and roadmaps. We move with agility to improve and streamline your marketing operations. From data in, to communications out, we make sure you get your desired results.

Transform Faster

Undertaking marketing and technology transformation? We'll get you there faster

Amplify Outcomes

Drive better customer experience and business outcomes

Harness Technology & Data

Simplify technology, surface data & insights, and leverage the power of your Martech platforms

Drive Adoption

Build an operational model to deliver on your martech vision, and drive adoption

What We Do

Our Products & Services

CRM & Martech Consultancy

Define the initial strategic vision, capability, outcomes and requirements for Martech transformation and model your organisations roadmap towards transformed customer centricity.

Martech Audit

Understand your current marketing technology state across the existing platforms, data and process and where capability growth can be achieved.

Design, Integrate & Customize

Scalable and deterministic technical scoping, design and architecture across defined technology platforms and netted data sources. Technical development services across marketing and technology platforms from implementation, through to release, and iterative optimisation.

Adoption & Managed Services

Operational model development and internal enablement across marketing technology platforms, including enablement, training and retained managed services across Martech, Customer Relationship Management, campaign services, complex customer journeys, data analytics and data science.

Blogs

How We Work ?

Exploring the problem

Don't start with technology, instead Identify and define the business vision and capability outcomes needed to deliver remarkable customer experience

01

Finding the solution

Understand the existing state platforms, data, process and define technology requirements to deliver on the business vision

02

Prototyping the future state

Rapid iterative prototyping paired with agnostic technical architecture to prove capability prior to scaled deployment

03

Building the solution

Implement the solution, blend disparate systems, surface customer data and realise your marketing technology capability

04

Launch and operate

Launch, measure, iterate and optimize.
Drive enablement and adoption of technology through operational modelling

05

Salesforce App Exchange ISV

  • Salesforce Marketing Cloud Asia MMS 

  • Salesforce Marketing Cloud Global SMS

  • Salesforce Marketing Cloud China Video Messages

  • Journey Builder Custom Channel Connector

Our Customers

Let’s Get in Touch

Feeling disconnected and need help in optimizing your martech adoption?
Partner with us and see the difference.

Hong Kong Office (Headquarter)

2/F-3/F Dorset House Taikoo Place

979 King's Rd, Quarry Bay

+852 9500 3186

marketing@11-digital.com

Singapore Office

160 Robinson Road,

#14-04 Singapore Business Federation Centre

Singapore 068914

+65 9081 4002

marketing@11-digital.com 

Get in Touch

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