We help you to create
Blending customer lifecycle management strategy with CRM & Marketing technology to maintain meaningful connections with your customers.
As the experts in CRM & Martech we identify your business goals and utilize the technology to create personalized, omni-channel strategies and roadmaps. We move with agility to improve and streamline your marketing operations. From data in, to communications out, we make sure you get your desired results.
Undertaking marketing and technology transformation? We'll get you there faster
Drive better customer experience and business outcomes
Harness Technology & Data
Simplify technology, surface data & insights, and leverage the power of your Martech platforms
Build an operational model to deliver on your martech vision, and drive adoption
What We Do
Our Products & Services
CRM & Martech Consultancy
Define the initial strategic vision, capability, outcomes and requirements for Martech transformation and model your organisations roadmap towards transformed customer centricity.
Understand your current marketing technology state across the existing platforms, data and process and where capability growth can be achieved.
Design, Integrate & Customize
Scalable and deterministic technical scoping, design and architecture across defined technology platforms and netted data sources. Technical development services across marketing and technology platforms from implementation, through to release, and iterative optimisation.
Adoption & Managed Services
Operational model development and internal enablement across marketing technology platforms, including enablement, training and retained managed services across Martech, Customer Relationship Management, campaign services, complex customer journeys, data analytics and data science.
How We Work ?
Exploring the problem
Don't start with technology, instead Identify and define the business vision and capability outcomes needed to deliver remarkable customer experience
Finding the solution
Understand the existing state platforms, data, process and define technology requirements to deliver on the business vision
Prototyping the future state
Rapid iterative prototyping paired with agnostic technical architecture to prove capability prior to scaled deployment
Building the solution
Implement the solution, blend disparate systems, surface customer data and realise your marketing technology capability
Launch and operate
Launch, measure, iterate and optimize.
Drive enablement and adoption of technology through operational modelling
Let’s Get in Touch
Feeling disconnected and need help in optimizing your martech adoption?
Partner with us and see the difference.
Hong Kong Office (Headquarter)
2/F-3/F Dorset House Taikoo Place
979 King's Rd, Quarry Bay
+852 9500 3186
160 Robinson Road,
#14-04 Singapore Business Federation Centre
+65 9081 4002
Get in Touch
© 2022 by Eleven Digital Ltd.